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Standard terms and conditions of sale

These terms and conditions of sale ("Terms and Conditions of Sale") explain your rights and obligations in relation to any purchase, order, receipt, or delivery of any product from Bose Limited, Bose Corporation, and its subsidiaries or affiliates ("Bose") through this Bose.co.uk website ("website").

Contact Details

Our registered address is:
Bose House
Chatham Maritime
Kent, ME4 4QZ
Registration number: 1187672
VAT number: GB 204 5557 80
You can write to us at our registered address above or via email at sales_support_uk@bose.com.


Standard Delivery
We endeavour to deliver your order within 5-7 working days.

For multiple products purchased at the same time, you will be charged the postage and packing amount for the individual product with the highest postage and packing cost.

The charges and terms for postage & packing and delivery are subject to change without notice.

Price and Payment Terms

For orders placed on this website, Bose accepts: Visa, Mastercard, American Express and Visa Debit. For information on other methods of payment please call 0808-1688-572.

Prices are subject to change without notice. Bose are not responsible for typographical errors.

If you elect to purchase a product online, Bose processes your payment through a third party company, Ingenico. In order to complete your transaction you agree and consent to the transfer and storage of your financial information, your name, address, and other relevant information with Ingenico.

Satisfaction Guarantee

In the event that you wish to return the product purchased on this website during the 30 day trial period, please contact Bose Customer Services on 0808-1688-572 or write to sales_support_uk@bose.com, unless the product purchased is a Premium product: in this case please contact directly the authorised reseller elected as a service partner.
Product must be returned in its original condition.


We offer a two-year guarantee against defects in materials or workmanship. If your product is not satisfactory in accordance with the terms of the warranty, please contact Bose Customer Services on 0808-1688-572 or write to sales_support_uk@bose.com, unless the product purchased is a Premium product: in this case please contact directly the authorised reseller elected as a service partner.

Limitation of Liability

These limits do not supersede your statutory rights. For products purchased on this site, except for claims of personal injury or death, the maximum liability of Bose shall not exceed the actual purchase price of the product. Bose shall not be liable for special, incidental, consequential, or indirect damages.

Other Information

We advise you to print a copy of your order for your information in the future.

Installation of Premium Products

An installation should be elected with the purchase of a Premium product. This installation will be performed at an agreed date between the elected authorised reseller and you.

UK Customers

If you purchased any Bose® product in the UK from this website, any contract between us will be governed by English law and the courts of England and Wales will have non-exclusive jurisdiction over any disputes arising out of or in connection with this contract. All dealings, correspondence and contracts between us will be made or conducted in the English language.

You may have other rights granted by law and under the website and these Terms and Conditions of Sale do not affect these.

Confirming your identity

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

Review Platform

Bose reserves the right to review and delete postings that are submitted on the review platform of www.bose.co.uk. Bose reserves the right to remove content or not post content that in its sole discretion is deemed inappropriate or offensive, including but not limited to:

  • Advertisements of any kind, including competitor advertisements, item sale, solicitation, self-promotion, and spam
  • False, inaccurate, or misleading information
  • Personal or corporate attacks, including attacks on Bose, its employees, suppliers, distributors, and affiliates
  • Irrelevant content, including misleading material, or that which portrays Bose in an inaccurate manner
  • Material that threatens, harasses, or otherwise violates the legal rights of others, including material that reveals the privacy or personal information of other users
  • Content that contains any malware, software programs, or files that may violate the intellectual property rights of any party, or include offensive content, or damage other users' viewing devices