Manually updating your SoundTouch system

Applies to:

Before you begin

From time to time, updates will be available for your SoundTouch system. When available, the SoundTouch app will prompt you to update upon opening the app. You can also manually check if an update is available in the SoundTouch app by completing the following steps:

In the SoundTouch app, select Menu (≡) > Settings > Speaker Settings. On desktops and tablets, if the Menu icon (≡) is not visible, the slide out menu might already be open

Select UPDATE. If the UPDATE button appears grayed out, there is no update currently available for your system

Note: Updates are released in batches, so not all users receive updates at the same time. It can take up to 2 weeks from a release date before the latest update is available for your system.

If you're experiencing issues with an update, you can update manually by following the steps below.

Manually updating with a USB cable

You will need a USB A to Micro USB cable to perform these steps.

Select the link below to download the update file

Wave SoundTouch music system

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Wave SoundTouch music system IV

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At the prompt, click SAVE to save the Update.stu file to your desktop (do not rename the file). If you do not see the prompt, the file may have downloaded automatically. Look for the Update.stu file in the footer or header of your browser’s window, or in your Downloads folder

Connect a USB cable from your computer to the Micro-USB jack (Setup A) on the back of your Wave SoundTouch pedestal

Using your web browser, go to http://203.0.113.1:17008/update.html

Note: This link will only work if your system is powered on and connected to a USB jack on your computer.

At the update screen, select "CHOOSE FILE" (If the button doesn't work, click the blank field to the right of "CHOOSE FILE")

In the file selection window, find and select the Update.stu file you downloaded in step 2. Once selected, the file name appears in the field to the right of the "CHOOSE FILE" button

Click "UPLOAD" and wait while the update installs:

A progress bar in the browser window will show the update status

Once installed, your system will reboot

Updating with a USB thumb drive (alternate method)

If a USB A to Micro USB cable is not available, you can also update with a USB thumb drive. Follow these steps:

Select your system below to download the update file

Wave SoundTouch music system

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Wave SoundTouch music system IV

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Copy the update file onto a USB drive

Insert a USB drive into a USB port on your computer
Copy or drag and drop the Update.stu file onto the USB drive
Eject the USB drive from the USB port

Insert the USB drive into the SETUP B connector on the Wave SoundTouch pedestal

Disconnect the system's power cord

On the back of the pedestal, press and hold the Control button to the left of the Wi-Fi® indicator

While holding the Control button, plug the power cord back into your system

Wait three seconds then release the Control button

The Wave system display will temporarily show "PLEASE WAIT" and then begin the update process, which should take less than five minutes.

Once the update is complete, remove the USB drive from the SETUP B connector

Open the SoundTouch app on your computer. Once logged into the app, add the system to your account (if needed)