Understanding light bar status information

Applies to:

Bose Soundbar 500
Bose Smart Soundbar 700
Bose Soundbar System Bundle

An LED light bar is located on the front of the soundbar. The activity of the light bar provides you with information about the status of the soundbar in relation to the selected source.

A red light appearing to the left of the light bar indicates the voice assistant microphone in the soundbar is off. Tap the Microphone Off icon on top of the soundbar to re-enable the voice assistance microphone.

Pulsing White indicates the soundbar is connecting to a Wi-Fi® network. When the Bluetooth® mode has been selected, this activity indicates the soundbar is connecting to a Bluetooth device.

A flash of White light indicates the soundbar has received a signal from the remote.

Light bar glows solid white then fades to black

Solid White fading to Black indicates the soundbar has connected to a Wi-Fi network. When the Bluetooth mode has been selected, this activity indicates the soundbar has connected to a Bluetooth device.

Pulsing Blue indicates the soundbar is in Bluetooth mode and is ready to connect to a new Bluetooth device.

When the light bar pulses twice, this activity indicates the list of devices paired to the soundbar has been cleared.

Two solid White lights indicates music playback has been paused.

White light glows on the right of the light bar

White light appearing on the right indicates the soundbar has received a volume up command.

White light glows on the left of the light bar

A small White light appearing on the left indicates the soundbar has received a volume down command.

Large white light glows on the left of the light bar

A large White light glowing on the left indicates the soundbar has been muted.

White light on light bar slides to center then glows solid

White light sliding to the center then glowing solid indicates that Alexa is listening.

Note: Amazon Alexa is not available in all languages and countries.

White light on light bar slides to sides

White light sliding to the sides indicates Alexa is thinking.

Pulsing White across the entire light bar indicates Alexa is speaking.

Pulsing Yellow indicates there is a notification from Alexa.

Solid Amber indicates Wi-Fi setup is in progress.

White light on light bar slides right to left

White light sliding from right to left indicates the soundbar is downloading a software update.

White light on light bar slides left to right

White light sliding from left to right indicates the soundbar is installing a software update.

Pulsing Amber four times indicates a playback error has occurred. Refer to the Bose Music app for more information.

Pulsing Red four times indicates your request could not be completed due to the service being temporarily unavailable. Try the request again later.

Solid Red indicates an error with the Soundbar that it cannot resolve on its own. If this light bar activity occurs, please contact Bose customer service.