Removing a product from my Bose Music account

Applies to:

In the Bose Music app, from the My Bose screen, tap the Account Settings icon in the top-right corner of the screen

Tap Manage Speakers > Edit

Select the product to remove

Tap Delete

Tap Remove to confirm you want to remove the product

To return to the My Bose screen, tap the icon in the top-left corner of the screen.

Important things to note:

When you remove the product, your presets are removed

If you are signed into the product with your Amazon account and remove the product from your Bose Music account, it could take up to 1 hour for Alexa to be removed from your product. To remove Alexa immediately, unplug the product from power then plug it back in. Once Alexa is removed, anyone using the product will no longer be able to access Alexa

Note: Amazon Alexa isn’t available in all languages and countries.

When you remove the product while off the network, it could take up to 1 hour for the product to be removed. To remove Alexa immediately, go to amazon.com and navigate to the product. Tap the product with the Bose product name (not the name you gave your product) > Deregister

If someone else signed into the product with their Amazon account and you remove the product from your Bose Music account, they will still have access to Alexa