Poor sound quality
Applies to:
- QC®20 headphones – Samsung and Android™ devices
- QC®20 noise cancelling headphones – Apple® devices
- QC®20 noise cancelling headphones – Samsung/Android™ devices
- QC®20i headphones - Apple® devices
- Try another device or music application
- On your device, set the EQ setting, bass boost and any audio enhancements to "off" or "flat" if applicable.
- Make sure the headphones are powered on and securely plugged into the headphone connector on your smartphone or device
- Try another StayHear+ tip size