Poor or no noise reduction
Applies to:
- QC®20 headphones – Samsung and Android™ devices
- QC®20 noise cancelling headphones – Apple® devices
- QC®20 noise cancelling headphones – Samsung/Android™ devices
- QC®20i headphones - Apple® devices
- Make sure the headphones power is switched on and the green mode indicator is on
- Try another StayHear+ tip size; Make sure the tip sits comfortably yet securely in the bowl of the ear
- Ensure that headphones are properly charged