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Bose Smart Speaker 500

Sold from 2018 – present

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Care and maintenance
Setting up your Bose product
Connecting other products
LED
Compatibility
System settings
Software

A reset can reboot your product or it can clear locally-stored product settings, such as paired device lists. Find out which option is available to reset your product.

Serial numbers contain important information about your product, including model number and DOM (Date of Manufacture). The serial number can be found on your product, product packaging or app (if applicable).

Your product has a Recovery mode, which can help in cases where it becomes unresponsive. This process should only be used to restore operation of a speaker or amplifier that has become inoperable during or immediately following an update. System settings may be lost during this process.

IMPORTANT: This process should not be used if the speaker was just restored to its factory default settings. Restoring the speaker to its factory settings removes any stored Wi-Fi network credentials which are needed for the Recovery mode to complete.
 

Entering Setup mode lets you connect a device to the Wi-Fi network broadcast by the Bose system. This is useful for system set up and diagnostics.

Software and firmware updates improve product features and stability. Install any available updates to keep your product working at its best.

Installing the latest product and/or app updates ensures you experience the latest features and stability enhancements. Find out how to check the version of your product.

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