A reset can reboot your product or it can clear locally-stored product settings, such as paired device lists. Find out which option is available to reset your product.

Serial numbers contain important information about your product, including model number and DOM (Date of Manufacture). The serial number can be found on your product, product packaging or app (if applicable).

If the CD, DVD or other media disc in your system has smudges or scratches, the system can have difficulty reading the contents of the disc. Learn how to safely wipe off and clean the discs.