Products you have added in the Bose app can be unlinked from your account. This helps organize the app if you no longer own or use a particular product.
Your headphones include both touch control and physical buttons. Use touch control by swiping or tapping the touch surface of the headphones. With touch control, you can play or pause audio, skip forward or backwards, change the volume, and perform basic call functions. Buttons have default functionality such as noise cancellation levels and voice assistant, but can also be customized in the Bose app.
Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.
Deepen your connection to the world around you with Spotify. Easily get the audio you want—and need—in an instant.
Find out how to quickly power on your product when you're ready to use it and power it off when it's not in use.
The free Bose app lets you set up your product, configure its settings, control streaming music, and more, all from your mobile device. Find out which Bose products work with the app and how to get it.
Your Bose ID gives you access to many of your Bose apps, and services such as Bose Smart products, SoundTouch products, Bose Hear products, and My Bose account access on Bose websites.
Instructions on connecting your Bluetooth headphones to an In-Flight Entertainment System.
Multi-point is a feature that allows your product to connect to more than one Bluetooth device. This is useful to switch between two smartphones without disconnecting and reconnecting each time.
Find out how to wirelessly pair your product to a Bluetooth device, like a smartphone or computer. This lets you control the sound you hear from your product.
If you own more than one Bose Bluetooth speaker or headphones, find information about connecting them together.
Your headphones include both touch control and physical buttons. Use touch control by swiping or tapping the touch surface of the headphones. With touch control, you can play or pause audio, skip forward or backwards, change the volume, and perform basic call functions. Buttons have default functionality such as noise cancellation levels and voice assistant, but can also be customized in the Bose app.
Your product offers multiple different voice prompt language selections so you can hear audible messages from your product in your preferred language.
Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.
The audible voice prompts that your system announce (e.g. battery status and connection prompts) can be turned on or off, depending on your preference.
Find out how to quickly power on your product when you're ready to use it and power it off when it's not in use.
The noise cancellation in your headphones can be set higher or lower. This is useful in environments where you want to hear more or less of the sound around you.
Modes are groups of settings that you can create and quickly switch between depending on your situation. There are multiple Modes available to start. You can also create your own Modes to quickly recall the different settings that work best for you.
Additional sound features exclusively for Android devices.
If you have an Android mobile device, you can access the following additional connection feature:
Serial numbers contain important information about your product, including model number and DOM (Date of Manufacture). The serial number can be found on your product, product packaging or app (if applicable).
The pads on the earcups of your headphones can be replaced if they wear down over time. Find out how to attach a new set of ear cushions to your headset to ensure the best acoustic seal and comfort.
Installing the latest product and/or app updates ensures you experience the latest features and stability enhancements. Find out how to check the version of your product.
This article outlines software and firmware release dates. It includes release features and bug fixes.
Find out what the LED indicator light on your product tells you about the status of your product.